Terms & Conditions

Welcome to Alchemora Ltd. These Terms & Conditions govern your use of our website and the purchase of products and services provided by Alchemora Ltd. By accessing our website or placing an order, you agree to comply with and be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

About Alchemora Ltd.

Alchemora Ltd. is a South Africa-based supplier, distributor, and exporter of Agricultural Chemicals, Food Chemicals, Industrial Chemicals, Inorganic Chemicals, Mining Chemicals, Organic Chemicals, Solvent Chemicals, and Water Treatment Chemicals serving customers worldwide.

Product Information

We strive to ensure that all product descriptions, specifications, and information displayed on our website are accurate and up to date. However, Alchemora Ltd. reserves the right to modify product information, specifications, packaging, availability, or pricing without prior notice.

Product images displayed on the website are for illustrative purposes only and may differ from the actual product supplied.

Quotations and Orders

All quotations provided by Alchemora Ltd. are subject to product availability, market conditions, and confirmation at the time of order placement.

An order shall only be considered accepted after written confirmation from Alchemora Ltd. We reserve the right to refuse, cancel, or modify any order without liability if circumstances require.

Pricing

All prices are subject to change without prior notice due to fluctuations in raw material costs, market conditions, transportation expenses, exchange rates, and supplier pricing.

Unless otherwise stated, prices do not include taxes, duties, customs charges, insurance, freight costs, or additional governmental fees that may apply in the destination country.

Payment Terms

Payment terms shall be agreed upon between Alchemora Ltd. and the customer before shipment. Orders may require advance payment, partial payment, or other agreed commercial terms.

Failure to comply with payment obligations may result in delayed shipments, order cancellation, or suspension of future business transactions.

Shipping and Delivery

Alchemora Ltd. supplies products to customers worldwide through trusted logistics and freight partners.

Delivery schedules provided are estimates only and may vary due to customs clearance procedures, transportation delays, port congestion, weather conditions, regulatory inspections, or circumstances beyond our control.

We are not liable for delays caused by third-party logistics providers or unforeseen events.

Product Inspection

Customers are responsible for inspecting products upon delivery. Any claims regarding shortages, damages, or discrepancies must be reported in writing within a reasonable period after receipt of goods.

Failure to notify us within the specified timeframe may constitute acceptance of the delivered products.

Compliance and Product Use

Customers are solely responsible for ensuring that purchased products comply with local laws, regulations, import requirements, licensing obligations, safety standards, and intended application requirements within their jurisdiction.

Alchemora Ltd. shall not be liable for improper handling, storage, transportation, processing, application, or misuse of chemical products after delivery.

Limitation of Liability

To the fullest extent permitted by applicable law, Alchemora Ltd. shall not be liable for any indirect, incidental, consequential, special, punitive, or economic losses arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the purchase value of the products supplied.

Intellectual Property

All content available on this website, including text, images, graphics, logos, designs, product descriptions, and website materials, remains the property of Alchemora Ltd. and may not be copied, reproduced, distributed, or used without prior written consent.

Website Use

Users agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to website systems.

• Distribute malicious software or harmful content.

• Interfere with website functionality or security.

• Misrepresent information when submitting inquiries or requests.

Alchemora Ltd. reserves the right to restrict or terminate access to users who violate these conditions.

Privacy

Any personal information submitted through our website is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and processing of information as described in our privacy practices.

Force Majeure

Alchemora Ltd. shall not be responsible for delays or failures resulting from events beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, labor disputes, transportation interruptions, supplier shortages, war, civil unrest, or other force majeure events.

Modifications to Terms

We reserve the right to update, revise, or modify these Terms & Conditions at any time without prior notice. Updated versions will become effective immediately upon publication on this website.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations. Any disputes arising from the use of this website or business transactions shall be resolved through appropriate legal channels and jurisdiction.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact Alchemora Ltd. through our website contact page. Our team will be pleased to assist you with any inquiries regarding our products, services, or business practices.